Frequently Asked Questions
- What is a Segway?
- Are there any age or weight limits?
- Are Segways safe for children or people with disabilities?
- How do I reserve a tour
- Are the tours cancelled in case of rain?
- Can I rent a Segway without a guide?
- Can I purchase a Segway from Shoreline Segway?
- Corporate Functions, Marketing Campaigns, and Private Segway Tours
- Where do the tours start?
- Safety
- What happens if I have to cancel a reservation?
- How do I learn to ride a Segway?
- Can I test drive a Segway for 5 minutes?
- What should I bring with me on the tour?
- How long does the tour last?
- Do I need a security deposit?
- Meals, Souvenirs and Miscellaneous Costs
- Gratuities
- What is a Segway?
Segways are two-wheeled, self-balancing, environmentally friendly machines which takes riding to a whole new level. The Segway requires no special skills as it takes care of the balancing, and virtually anyone can use one. A Segway is a great way to reduce your carbon footprint too!! The Segway Human Transporter is the first of its kind - a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway contains high-tech gyroscopes that monitor your body position 100 times a second and automatically responds to your body's movements. To move forward, the rider simply leans forward. To stop or move backwards, the rider leans back slightly. The rider glides smoothly as the Segway senses where you want to go.
- Are there any age or weight limits?
Although riding a Segway is relatively easy to do and learn, we do require that all riders must weigh between 100 lbs and 260 lbs. (An adult or guardian must accompany children 18). You must be at least 14 years old to participate in our tours.
- Are Segways safe for children or people with disabilities?
Although riding a Segway is relatively easy to do and learn, we do require that all riders must weigh between 100 lbs and 260 lbs. (An adult or guardian must accompany children under 18). Also, riders should have the ability to make motions such as climbing and descending stairs without assistance.
- Your experience will include:
- Riding your own Segway
- All training and helmets
- An experienced tour guide
- A fun and exciting experience
- How do I reserve a tour?
Call us at (203) 453-453-6036 or (203) 215-3900 or click on the link on our home page Contact Us. At this time all tours are scheduled by appointment only. All tours are to be paid in full at time of the reservation. We accept Mastercard, Visa and American Express.
- Are the tours cancelled in case of rain?
No, our tours run rain or shine. Segways themselves run just fine in all weather. Shoreline Segway tours run in fog, light rain or sunshine. Segways are designed to run in light rain. In the rare case of a tour cancellation due to a severe rain we will offer space on an alternate date or time (if space is available.)
- Can I rent a Segway without a guide? No. I’m sorry we’re not allowed due to insurance regulations to rent Segways out without riders being accompanied by a staff person. Don’t worry, our guides are pleasant and fun to ride with and will show you the best places to go.
- Can I purchase a Segway from Shoreline Segway?
Absolutely!! Call us at (203) 453-453-6036 or (203) 215-3900 or click on the Contact Us tab on our homepage.
- Corporate Functions, Marketing Campaigns and Private Segway Tours
Make Segways the centerpiece of your next party, marketing campaign, or company outing! Shoreline Segway offers private tours and experiences for groups. Plan ahead for a unique and fun group outing.
Shoreline Segway Tours are also a great way to add a unique twist to weddings, bar mitzvahs and many other social events. The state-of-the-art vehicle can be used to greet guests or as a fun activity. These are just a couple ways we can help you create an unforgettable event. Customized tours are also available, perfect for private groups and corporate outings. Call us at (203) 453-453-6036 or (203) 215-3900 so we can get started customizing your private tour today!
- Where do the tours start?
The Guilford and Hammonasset tours start at 1310 Boston Post Road Guilford, Ct. The Mystic tour starts at the Mystic Depot Welcome Center, which is the train station, located at 2 Roosevelt Ave. Mystic, Ct. For more information call us at (203) 453-453-6036 or (203) 215-3900
- Safety
Your safety is always our highest priority; therefore each of our tours begins with a orientation session. We will practice on the Segways until everyone feels comfortable and is ready to glide. Anyone suspected of being under the influence of alcohol will not be permitted to ride. Unfortunately, pregnant women will not be permitted to participate.
- What happens if I have to cancel a reservation?
Please understand, we have a limited amount of Segways available for tours. No shows or cancellations on your scheduled tour date are not refunded and will be charged in full. There is a $15 re-scheduling fee to change your reservation, however, the tour fees WILL NOT be refunded or rescheduled for any reason within 72 hours of your scheduled tour.
A signed liability waiver is required prior to your tour departure.
Our desire is to have you experience the joy of riding a Segway. We will make every effort to reschedule your tour to accommodate you.
- How do I learn to ride a Segway?
All first time customers are required to take a training session to ensure a safe and enjoyable experience. Riders are trained on safe Segway operation, emergency stops, and our etiquette policy. All riders are required to wear a helmet.
- Can I test drive a Segway for 5 minutes?
We do not offer test drives. Take one of our tours. it is really fun!
- What should I bring with me on the tour?
Bring your camera and suncreen or a jacket depending on the weather.
- How long does the tour last?
All our tours are 1 hour after a brief training session.
- Do I need a security deposit?
Yes. We take a valid ID and credit card (Visa, Mastercard and American Express) are required for a security deposit. All damage to the Segway is the responsibility of the rider.
- Meals Souvenirs and Miscellaneous Costs
Tour prices do not include Meals, Gratuities, or Souvenirs.
- Gratuities
Our tour guides will gladly accept tips!